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ARKANSAS AG LEADS NATIONAL FIGHT AGAINST ROBOCALLS

Arkansas Attorney General Leslie Rutledge filed comments June 4th regarding proposed rules under consideration by the Federal Communications Commission (FCC) that would facilitate continued collaboration among state attorneys general and telecom companies in tracing back illegal robocalls to their source. Rutledge, along with the North Carolina Attorney General, is leading the State Attorneys General Robocall Technologies Working Group to submit these comments to the FCC.

“I urge the FCC to swiftly enact these proposed rules which are critical to identifying, investigating and stopping illegal robocallers,” said Attorney General Rutledge. “Through the trace back process, illegal robocallers and the telecoms that facilitate these illegal calls will finally be exposed and held accountable for the harm they cause Arkansans.”

For the last few years, the State Attorneys General Robocall Technologies Working Group has encouraged the telecom industry to increase the number and speed of trace back investigations. Many telecom companies have joined this effort and are working hard to stop illegal robocallers. Recently, trace back investigations have become more urgent than ever because of coronavirus-related robocall scams, including scams related to coronavirus relief checks, pitches for coronavirus test kits, health plans offering coronavirus testing, work-from-home offers preying on job-seekers, and scams offering relief on utility bills, student loans, taxes, or other debt.

In May, Rutledge also submitted comments to the FCC on proposed rules regarding the implementation of the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act). Rutledge’s comments urged the FCC to impose the mandate to implement the caller ID authentication technology, STIR/SHAKEN, on all types and sizes of telecommunication providers, to establish robust standards for any exceptions to this obligation, and that the costs to implement this technology should not be passed on to the consumer.

Rutledge has actively called for telephone carriers to aggressively block illegal robocalls before they reach consumers through ongoing collaborations with the FCC, telecom industry representatives and a coalition of state attorneys general. Rutledge was also instrumental in developing the Anti-Robocall Principles for telecoms to reduce the number of unwanted and illegal robocalls reaching the American people, which was adopted by 51 attorneys general and 12 major telecom providers in August 2019.

In Arkansas, Rutledge continues to lead the fight against robocalls by working with stakeholder to implement Acts 677 and 1074 of 2019 that requires telecommunication providers to submit annual reports to the Arkansas Public Service Commission to certify that all available and applicable technology is being employed to identify and block illegal robocalls and spoofing.

Arkansas is joined in submitting today’s comments by the attorneys general of all 50 states, District of Columbia, and Puerto Rico.

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