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SWEPCO and Rich Mountain Electric Announce Estimated Times for Restoration of Power

SWEPCO Ice Storm Update

Dec. 7, 2013 10 a.m.

The winter storm moved through SWEPCO’s Arkansas service territory, causing extensive damage due to ice accumulation on trees and power lines.

SWEPCO has made good progress with repairs to main distribution lines. However, we are still in damage assessment mode for many lines in Greenwood area and do not have estimated restoration times yet.

At 10 a.m., approximately 5,200 customers were without power. That includes 3,674 in Greenwood, Booneville, Waldron (444 customers out) and surrounding communities, and 1,485 in the Mena, Cove and Hatfield areas.

ETR (Estimated Time for Restoration) for Mena, Hatfield and Cove:  6 PM Saturday for 95% of customers

ETRs for Greenwood area being assessed at this time.

Please note that new outages may occur as trees and limbs continue to fall on lines, and temperatures stay below freezing for extended periods.

Approximately 550 line, tree and support personnel from Oklahoma, Alabama, Missouri, Arkansas, Louisiana and Texas are working this storm recovery effort. These resources include 340 internal and 210 external resources.

Customers can report outages online or on their mobile devices at, or call 1-888-218-3919.  Storm updates and outage information will be available on and For additional outage safety tips, visit,

December 7, 2013


Rich Mountain Electric continues to restore power to their members. Service will be restored to 70% of their members where members wiring will accommodate by Sunday December 8, 2013. The remainder will be restored by Tuesday December 10, 2013.  We appreciate your patience on this matter. The public is advised to avoid any downed power lines and report them to the cooperative or local authorities.

For more information please call Rich Mountain Electric office at 479-394-4140