BY JACLYN ROSE –
Durable Medical Equipment was founded in DeQueen, Arkansas 20 years ago. A family owned home health and medical supply business, now run by the founder’s daughter and her husband, Paula and Vic Smith.
After operating just south of Polk County for many years, Durable Medical Equipment began working with agencies inside Polk County and quickly saw the local need for medical supplies, especially C-Pap and Bi-Pap machines, which need to be on hand and easy to access for patients. July 1, 2015 they officially opened their Mena Branch Office. Located at 513 Mena Street and managed by Kim Johnson, a resident of Wickes, Arkansas, who has been with Durable Medical Equipment for five and a half years.
Aside from the very important C-Pap and Bi-Pap Machines, they also offer breast prosthesis and supplies, something that no one else within 100 miles does. Johnson, an LPN since 2003 who had worked in home health before transitioning to medical equipment, is a certified breast prosthesis fitter. And Durable Medical Equipment has a comfortable changing and fitting room in their office for patients to find the fit they need. “A lot of people don’t know that Medicare will pay for breast prosthesis and six bras every year. We have two very nice companies that we order all our products from and we do the fittings right here,” explained Johnson.
Durable Medical Supply also offers oxygen concentrators, portable oxygen, nebulizers, suction pumps, hospital beds, bed alarms, trapeze bars, over the bed tables, low air loss mattresses, alternating pressure pads and pumps, gel overlays, wheelchairs and wheelchair cushions, walkers, canes, crutches, shower chairs, transfer benches, bedside commodes, grab bars, patient lifts, seat lift chairs, geri chairs, and diabetic supplies. They accept Medicare, Medicaid, and all private insurances. They also offer free delivery and set up within a 50-mile radius of Mena. Their items are stored in-house so they are ready as soon as they receive the orders for their patients. The items that insurances do not usually cover, such as hand braces, are available to purchase over the counter.
Between their offices in Mena and DeQueen, Durable Medical Equipment has eight employees, including a respiratory therapist. “We set up full equipment for hospice patients on a daily basis and I am able to go and help. I really enjoy working with them, it almost feels like I am still working in home health,” Johnson said.
“When we began working in Mena we quickly saw that this is a retirement community. A lot of the people are at the age where they need our services, they need the walkers and the wheelchairs. We hope to be able to offer those items to the people in this area that need them. Our owner is wonderful with insurance, she crosses all her t’s and dots all her i’s and very few are denied. She’s very good at the details,” explained Johnson.
Durable Medical Equipment is open Monday through Friday from 10:00 am until 5:00 pm and can be reached by calling 479.394.1142.