BY RENEE HENDRIX –
In 1974, Frank Hebert answered an advertisement in a rural farm magazine to be a Butler Steel building dealer. From that simple response, a new Mena business was born and soon capitulated into one of Mena’s respected second-generation family owned businesses.
MSBI Construction is owned and operated by Frank’s son, Bryan, and his wife, Amye Hebert. Most recently, MSBI joined forces with Dana Kinsey Refrigeration. Upon this recent development, the goal is to bring added value to customers by being able to expand their services and therefore, bring higher efficiency to their already quality based work. “I hope that I will bring a whole new aspect to this trade. What we are trying to do is to be able to bring a variety of different services under MSBI, kind of like a one- stop shop,” stated Kinsey. “If our customers need a building, we can do that. If they need new heating and air or a new awnings and sidewalks, we can do that, too. We can put all that together in one package and we will not have to rely on other contractors. What it boils down to is that eventually, we can bring the price down for people,” Kinsey went on to say.
Brick and masonry, site work, demolition, pre-engineering and erection are some of the services that MSBI offers. Hebert explained, “We have been here for a long time and we will be here if a problem arises. This is a second-generation company and I hope to see it go to a third generation. We are here for the long haul.”
MSBI travels around the state of Arkansas, and branches out pass state borders, serving customers ranging from large corporate structures to small homeowners. For example, one of the company’s larger projects in 2015 was the $2.5 million construction of the 1st National Bank of Heavener in Poteau, Okla. Yet, this same company has the ability and interest in installing a heating and air unit for a small homeowner.
Hebert went on to say, “We have a depth that if someone is busy there is always someone of equal knowledge that can step up and accommodated our customers. We strive to build this company where it doesn’t depend on just one or two individuals. If Kinsey or I are not accessible, we have others that are just as capable.”
With their 30-35 main employees, they can be more efficient and be able to consolidate overhead to reduce cost. MSBI strives to provide customers the best possible quality and to build lasting relationships with their customers. Kinsey expressed “We want to be friends with our customers, so they know they can rely on us and our abilities.”
Not all of MSBI’s construction projects are from the ground up… or even conventional for that matter and demonstrates their ability to accommodate most needs. Hebert mentioned the company’s construction of the First Presbyterian Church Bell Tower as well as reinstalling the roof on that same church after it literally flipped and landed on their next door neighbor, First Baptist Church of Mena, during the EF-3 tornado of 2009.
Both Hebert and Kinsey believe much of MSBI’s success stems from the fact that it is a God centered company. They both want to encourage moral excellence in their employees, respect toward their customers, and for each employee to strive to give the best they can. They believe improvements start from within, to strive and be better people first, which, they feel, will help them develop into a better company.
Hebert expressed his gratitude for the local community’s support of their company through decades of growth and changes. He is looking forward to many more years of business, “We want to bless our employees and our customers.”