Mena Regional Health System recently named the Admissions Department as the iCARE Star Department of the Quarter. This team is responsible for performing all functions necessary to maintain efficient workflow of the front desk.
This quarter has been an especially challenging time period for the Admissions Department. They have successfully endured many additional duties during the hospital’s response to the COVID-19 pandemic. In addition to their normal workload, the staff has been responsible for overseeing the front-entrance screening process, limiting unnecessary traffic for infection control, and assuring those who have been uncertain about seeking assistance for medical emergencies.
As Department of the Quarter, the team received a traveling trophy, framed certificate to be displayed on the iCARE Wall of Fame, and a pizza party.
Pictured from Left: Chandler Cox, HR Director; Rick Billingsley, CNO; Laura Richardson, Coordinator; Lisa England, Coordinator; Reta Lapenter, Supervisor; Jay Quebedeaux, CEO; and Paul Ervin, CFO. Coordinators not present: Jennifer Keiss, Marcus Youngblood, Stephanie Belknap, Destinie Williams, Natasha Brandani, Katie Rice, Myra Penny, Natalie Ford, Erica Manley, and Shannon Franken. Submitted photo.