OMG! Smartphone and Tablet Repair – Fixing Life’s Little Jams

BY JACLYN ROSE –

When Burt Nichols broke his smart phone, he was distraught to learn that he had to travel to DeQueen, Hot Springs, or Fort Smith to have it repaired.  On his way back, he began developing an idea to open a smart phone and tablet repair store in Polk County.  Burt enlisted the help of his son, Brian Nichols, who has always been interested in electronics, and on March 23, 2015, OMG! Smartphone and Tablet Repair opened at 713 Mena Street.

“When coming up with a name, I started thinking of the first thing you say when you drop your phone in the toilet or see it bouncing down the road behind you, and that’s ‘OMG!’” explained Burt with a laugh.

Burt was raised in Cove but graduated from Mena High School.  He then went on to attend college in Arkadelphia and began a career with Wal-Mart for 15 years, moving his family 9 times and eventually managing the local Mena Wal-Mart.  “My dad passed away and we moved back to Mena and I began managing JW Manufacturing in Mineral Springs for seven years.  I felt it was time to slow down so I worked in construction and did some electrical and plumbing, stuff I enjoyed for several years.  I have been out of customer service since 2003 and I missed it.  It’s nice to be back in something that involves customer service and even nicer to be doing it for myself and my family,” explained Burt.

Brian graduated from Mena High School in 2007 and joined the Army, where he served in active duty for the next three years, including a year in South Korea.  He is married to his wife, Katie, and they have two children, Kaelyn and Jaxon.

While Burt was working on the store front location, Brian went to Dallas to gain his technician certification and OMG! has the ability to work on any kind of smart phone or tablet.  They can repair water damage, cracked screens, digitizers, they can replace the charging port or work on the camera and do circuit board repair.  They are able to replace just about any component.  OMG! also carries a small variety of phone and screen covers and will buy and sell some used phones.  “We don’t want to get too much into buying and selling phones, but for sure if you have one that you don’t want, bring it by and let us look at it,” explained Burt.

OMG! Smart Phone and Tablet Repair is open Monday through Friday from 10 am until 6 pm, and they will make some deliveries within the city limits, if their customers’ work schedule will not allow them to come to the store during hours of operation.  You can reach them by calling 479.216.7822 or by looking on their facebook page, www.facebook.com/omgsmartphoneandtablet.

“I love the people in Polk County.  It’s my hometown and it will always be home,” said Burt.  “I like the small town feel of Polk County.  I have lived in Hot Springs and Bentonville and nothing beats the people here.  Some of the teachers at the school that taught my dad and me are teaching my daughter and that is too good to turn loose of.  I think there is more compassion here also, maybe because everyone knows everyone else, but it’s a great place to raise a family,” added Brian.

About Author

Jeri Pearson

Jeri is the News Director for Pulse Multi-Media and Editor of The Polk County Pulse. She has 10 years of experience in community focused journalism and has won multiple press association awards.

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